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Data Use Policy - Clean and Simple

Information Solopreneur IT Support and Security Services Inc. (we, SolopreneurIT) may collect from you.

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site, providing details by registration or other means (e.g., giving business cards) at a marketing event, or when setting up administrator accounts in our product or services.

  • Information that you provide us to use the SolopreneurIT Customer Portal or our suppliers' Customer Portals including email address and phone number. Phone numbers are used for two factor authentication and support services.

  • Information you provide us including inquiries and/or feedback.

  • Your Internet Protocol (IP) address, operating system, and web browser use.

  • We may also ask you for information when you report a problem with our site.

  • If you contact us, we may keep a record of that correspondence.

  • Details of your visits to our site including, but not limited to, traffic data, location data and other communication data, and the resources that you access. Cookies and other Tracking Technologies. When you visit our Website or use our Services, we use "cookies" and other tracking technologies. If you turn cookies off, some of the features that make your site experience more efficient may not function properly. It may negatively affect user's experience. 

  • We will NEVER sell your data, and will only use it to benefit you!

If you purchase or use our products or services, we may use your personal data for purposes which include but are not limited to:

  • verifying your credentials,

  • carrying out end user compliance checks for export control purposes,

  • issuing virus information alerts and other alert messages,

  • providing training sessions for which you have registered,

  • providing maintenance and technical support,

  • providing information about product upgrades, updates, and renewals,

  • generating logs, statistics and reports on service usage, service performance and malware infection,

  • developing and enhancing products, services, and our infrastructure,

  • processing orders and generating billing information. ​

 

You should read the policy pages of our suppliers, CYDEF (much of this text is taken from their page), IdentityForce and LastPass, as they may directly affect you.

We retain all this information on secure, encrypted systems.

If you have any questions about our or our suppliers' policies, data use or retention, please do not hesitate to contact us! We are passionate about your rights, privacy and security, it is what we do!

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